No importing of instagram pics

  • demonboy

    (@demonboy)


    9 years ago

    Hi Justin,

    I think you may be aware of this issue already, judging by other posts in the support forum, but I too am no longer able to import any new pics from Instagram.

    I’ve set the date back to way back when; I’ve tried different hashtags; I’ve refreshed cache; I’ve set the plugin to manual and then to once every 15 minutes. And I have the latest version of the plugin.

    Any other info I can send to you that might help you find a solution?

    https://www.ads-software.com/plugins/dsgnwrks-instagram-importer/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Justin Sternberg

    (@jtsternberg)

    If you’re willing to provide login credentials, connect with me here: https://dsgnwrks.pro/connect/

    Thread Starter demonboy

    (@demonboy)

    Hi Justin,_I’ve sent you a message via the form.

    Cheers,

    Jamie

    Plugin Author Justin Sternberg

    (@jtsternberg)

    Can you update to 1.3.6 and try again?

    Thread Starter demonboy

    (@demonboy)

    Hi Justin – I’ve just updated to 1.3.6 and now the backend of WP hangs when I try and access the settings area of the plugin. I’m getting

    Inactivity Timeout

    Description: Too much time has passed without sending any data for document.

    I have deactivated it and activated it once more but it still times out. I then deleted the plugin, which I had to do via ftp, reinstalled it through the backend of WP and then it took me a couple of goes to get it activated. Now when I try and hit the settings page it just hangs again.

    I’m on a mobile connection which isn’t the fastest in the world but I am not having a problem hitting other websites, downloading email etc.

    Are you aware of anyone else having this problem with 1.3.6?

    Plugin Author Justin Sternberg

    (@jtsternberg)

    I am not aware of any issues, but please submit WordPress credentials via my contact form, https://dsgnwrks.pro/connect, and I’ll try and take a look.

    Thread Starter demonboy

    (@demonboy)

    Hi – I have already got in contact with you via that form. I’m not happy leaving my login details via the form so please could you reply to my message so I may send you my login details?

    I have managed to get to the settings of the plugin (it does take ages to get to it though) and I am still unable to import any of my hashtagged images. I’ve set the import date from October, and I have hash-tagged images from November, but it isn’t picking them up.

    Plugin Author Justin Sternberg

    (@jtsternberg)

    How would I map that email to this thread? Looking through my email, I do not see any references to this thread, or your username.

Viewing 7 replies - 1 through 7 (of 7 total)
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