No inline link, no email. Just loading in loop.

  • lucapesci

    (@lucapesci)


    8 years ago

    Hello everybody,

    I’m a WP new user and I’m trying to use Email Before Download (EBD) in my site.
    I’ve correctly activated both Contact Form 7 (CF7) and Download Monitor (DM), following the well-known “three steps” (uploading the file in DM, creating a form with CF7 and pasting the shortcode).

    –> Results: both Inline Link and Send Email don’t work. In both the cases, I can only see the loading arrows continuing to turn around in loop. I can’t see any link and I don’t receive any email, just the CF7 email with the download notification. <–

    I’ve already checked some old posts about the wp_footer and the ajax that maybe could help me to solve my problem. But as I’ve said, I’m a WP really new user so I don’t even know what is the footer and what is ajax. I don’t know where finding it or how to modify it. I’ve just started to develop a site created by another webmaster!

    If someone has some suggestions about my problem or can help me to understand in a simple way how to check or modify the wp_footer, it could be amazing!

    Thank you for pay attention.
    Luca

Viewing 16 replies (of 16 total)
  • Thread Starter lucapesci

    (@lucapesci)

    Dear dtynan,

    it took such a long time and trials but finally my issue is solved.
    As you expected, the problem was the WP_DEBUG. My hosting company support turned off the WP_DEBUG and now it’s not showing the error message but it display the download link. I’m so happy for that and I thank you a lot for your precious help. Their message is the following:

    I have found that, disabling WP_DEBUG (or enabling it but setting WP_DEBUG_DISPLAY to false), the form is submitted successfully and the download link is displayed.

    Goodbye dtynan and thank you again.

Viewing 16 replies (of 16 total)
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