• Resolved arianegordijn

    (@arianegordijn)


    Hi,
    Since the first of january no invoices are generated anymore. Everything worked well but starting 1 january no pdf invoice is generated.

    What to do?

    Regards Ariane

    • This topic was modified 6 years, 11 months ago by arianegordijn.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 16 through 22 (of 22 total)
  • I think it is a different issue.

    If you don’t have enough allowed memory for your WordPress site in php setting, some plugins can conflict each-other.

    You easy can check allowed memory in your WooCommerce System Status. WooCommerce > System Status.

    WooCommerce PDF Invoices developers recommend 384M.

    Try to deactivate updraftplus plugin to check the invoice creation, and if PDF invoice already works, switch back updraftplus again.

    Thread Starter arianegordijn

    (@arianegordijn)

    @jriedijk Thanks!
    Your solution works!

    • This reply was modified 6 years, 11 months ago by arianegordijn.

    @drseo, thanks a lot
    Limit memory is set at 512Mo.
    I have deactivated Updraftplus plugin and that enabled the invoice creation. But if I activate updraftplus again, the issue reappears.
    What can I do? I need Updraftplus to have regular backups!

    @mireillechiroleu

    When you deactivated Updraftplus the WooCommerce PDF Invoices come to works?

    I use both of this plugin, and they work together fine. On my installation a Facebook … plugin conflicted with the WooCommerce PDF Invoices. So I need to deactivate Facebook … and then activate WooCommerce PDF Invoices and then activate Facebook … for a working site.

    I recommend that check your error.log file on your server. In my opinion the main issue is that something go wrong in WooCommerce PDF Invoices, but @baaaaas not as active as needed to reply this topic.

    Kind regards,
    Jozsef

    same here. All done with the two folders.

    @jriedijk: worked for me also, thx.
    Smart thinking!

    Plugin Author Bas Elbers

    (@baaaaas)

    We have fixed the issue and will update plugin shortly. My sincere apologies for the inconvenience.

Viewing 7 replies - 16 through 22 (of 22 total)
  • The topic ‘No invoices in the new year’ is closed to new replies.