No license key emailed

  • Resolved scarlettr8

    (@scarlettr8)


    2 years, 1 month ago

    Just purchased Draw Attention and never received the email with the license key and cannot log into an account. We have Invoice #. No response to emails to [email protected], no answer to phone call and no response to form submitted on your site. You have our money and we’re stuck!!!

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  • Plugin Support Natalie G

    (@nataliegarza011)

    Hello @scarlettr8

    I’m sorry for the inconvenience we’ve caused with the missing emails after your purchase ?? We have a small support team but try our best to get back to everyone within one-business day.

    Have you received a response from us yet? If not, could you email us via an alternate email address and mention this thread, I can keep a lookout and bump your message to the top of our queue.

Viewing 1 replies (of 1 total)
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