No lightbox in quickview

Maybe I have the terminology wrong. Before Quick View, the images would come up in a gallery. Now only a single image is shown.

Hi there,
could you explain me what you mean with “the images would come up in a gallery. Now only a single image is shown” ? Could you send me a screenshot of your issue?
In any case, if you have an issue, the best practise is try to deactivate all plugins, leaving only WooCommerce and YITH WooCommerce Quick View active, and see if the problem is solved. If so, try to activate them again, one by one, to see which one causes the issue.
If the problem isn’t caused by a plugin, try to activate the default theme Twenty Sixteen and see if you have the same issue.
Also, if you have customized some files in your theme, please try with a fresh installation without any customization.
It can help you to understand what’s generating your issue.
Let me know.

Okay, on a staging environment, all plugins except YITH QV and Woo disabled, and on a twentyseventeen theme.

Image of a product page: image

Same in Quickview: image

Notice the “additional” slider images, are no longer available in the QV.

This is the same thing that would happen if I were to prevent the ‘woocommerce_product_thumbnails’ action from firing.

I just answered my own question. Your plugin runs a:
remove_action( 'woocommerce_product_thumbnails', 'woocommerce_show_product_thumbnails', 20 );

This hook is the one that generates the thumbnails. Your disabling it is a problem for us.

• This reply was modified 6 years, 3 months ago by ttremain.

Can there be a way for us to re-enable the product thumbnails, either through a settings option, or code option?

Hi,
you could restore the product thumbnail action in quick view by adding the following code snippet to your theme functions.php

if ( !function_exists( 'yith_wcqv_customization_restore_product_thumbnails' ) ) {
    add_action( 'yith_wcqv_product_image', 'yith_wcqv_customization_restore_product_thumbnails' );
    function yith_wcqv_customization_restore_product_thumbnails() {
        add_action( 'woocommerce_product_thumbnails', 'woocommerce_show_product_thumbnails', 20 );
    }
}

However the WooCommerce gallery will not work within the Quick View, since you should also enqueue the JS for the gallery and initialize it.

Unfortunately this feature is not included in this version of the plugin, but the premium version supports it. If you need more information about it, please, do not hesitate to contact us on yithemes.com, our pre-sales operators will be able to help you.

Your plugin broke a few other things too. It’s already been deleted.

Hi there,

I’m sorry for this, if you want to use it feel free to make a report of all issue to us, we’ll plain a tests.

Thanks!
Have a nice day

I have. Your tech took the information, and stopped responding.

Hi there,

I have. Your tech took the information, and stopped responding.

I think you are using the commercial version of YITH WooCommerce Quick View plugin. If yes, please contact us in our support platform, this is the wrong place to talk about commercial products.

Thanks for understanding.