No line breaks are being imported

  • Resolved zemase

    (@zemase)


    1 year, 10 months ago

    Hi, very helpful plugin you got there! Since the last update content doesn’t seem to have any line breaks in them when imported into the backend text editor from WordPress. I see the blank lines in the code when checking the singular snippets within the plugin’s options, but when clicked on the button in the editor, the text gets pushed together without any formatting and is not usable in that form. ??

    FYI: Still using the old text editor, not the new Gutenberg block one (but this worked fine before).

    • This topic was modified 1 year, 10 months ago by zemase.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter zemase

    (@zemase)

    Small addition: It seems like the tool adds <br> elements (now?), so the end result has line breaks at the front end, but in the backend everything is smushed together. ??

    Content that had free lines inbetween and were organized to use as drafts are unusable in this form, as all orientation and structure is gone. This worked before and the arranged structure can still be seen in the single snippets view of the plugin itself where it notes the number of lines on the left. When imported into the (classic) editor, everything gets put into one single line of code.

    Plugin Support Mirza Hamza

    (@hamza1010)

    Hi @zemase,

    Thanks for contacting us,

    I hope you are doing well, Can you please share the screencast video of this issue?

    This will help us to fully comprehend the problem and easily resolve it.

    Thanks & Regards

    WP Experts Support Team

    Thread Starter zemase

    (@zemase)

    Thanks for getting back to me!
    Sure thing – see the recording here (sorry for the wrong speed, but it should be visible enough, I hope?): https://youtu.be/_72mMfLWzNI

    At first there are the snippets as I have them in the plugin (and as they were imported before the last huge update), then I try to use the plugin to import them into the editor…

    Plugin Support Mirza Hamza

    (@hamza1010)

    Hi @zemase,

    We have to check this and we will keep you updated on this.

    Thank you

    Plugin Support Mirza Hamza

    (@hamza1010)

    Hi @zemase,

    To escalate your case, please create a ticket on our official website so that we can connect you directly with our Technical team.

    Looking forward to getting your issue resolved.

    Thank you

    Thread Starter zemase

    (@zemase)

    Alright, I did that.

    Plugin Support Mirza Hamza

    (@hamza1010)

    Thank you

Viewing 7 replies - 1 through 7 (of 7 total)
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