No link to invoice download in email

  • Resolved eljot22

    (@eljot22)


    3 years, 1 month ago

    Hello

    1) No download invoice link is present in email manually sent from Order details page. So when I click Order Actions -> ‘Email invoice / Order details to customer’ -> Update buton, standard Woocommerce email is sent, but no link to invoice present there. Obviously the invoice was created manually first and is present for the order.

    2) On the other hand when I use ‘Wy?lij emailem’/’Email send’ button from invoice edit screen it works and the link is present. But different mail template is used this time.

    Any idea why link is not visible in case 1)?

    Woocommerce 5.7.1
    Wordpress 5.8.1
    Faktury PDF WooCommerce & WordPress 5.5.1

    Regards,
    Jarek

    • This topic was modified 3 years, 1 month ago by eljot22.
    • This topic was modified 3 years, 1 month ago by eljot22.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support rzepsen

    (@rzepsen)

    Hello @eljot22

    The link in option number one is not visible, as this functionality is available in the PRO version of our plugin. In the FREE version, users have the possibility to send emails from the invoice edit screen panel.

    Alternatively, you may download the invoice to the device used to manage the store and send it by e-mail to the customer using a regular e-mail program.

    If you want to use the option of sending an invoice from the order panel, it is available in the PRO version of our plugin.

    If you have further questions, please let me know.`

    Best regards,

    Thread Starter eljot22

    (@eljot22)

    Hello

    Thanks for replying.

    I think wrong information is provided in online help:

    https://www.wpdesk.pl/docs/faktury-woocommerce-docs/#wysylanie-faktur-do-klienta

    According to what’s there – manual sending should work from Order screen for FREE version. Automated sending is reserved for PRO.

    Regards

    Plugin Support rzepsen

    (@rzepsen)

    Hello @eljot22

    Thank you for providing a link to information that may indeed have been misleading. The information in the plugin documentation has now been corrected.

    If you have further questions, please let me know.

    Best regards

    Plugin Support rzepsen

    (@rzepsen)

    Hello @eljot22

    As we haven’t got any replies, I’m marking this topic as resolved for now.

    Best regards

Viewing 4 replies - 1 through 4 (of 4 total)
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