• Resolved rickybowry

    (@rickybowry)


    hi,

    just installed plugin.

    entered API key and selected a list from the dropdown.

    added the form to my footer but when i hit sign up button it says “”no list selected”

    its my clients new mailchimp account and i dont think they have verified it. is this what is causing the error?

    thanks

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi rickybowry,

    Thanks for reaching out. I’ll be happy to take a look and see what is going on here. In order to do so, could you please reply back to this post with a link to your form and any other set up details you think may be helpful? I’ll be keeping my eyes peeled for your response.

    Cheers,

    Pearl

    Thread Starter rickybowry

    (@rickybowry)

    hi pearl, can you send me a private message so i can give you the website access details. my email is [email protected]

    thanks.

    Hey there,

    Good to hear back! I totally understand the need for some privacy here – do you mind emailing that information over to [email protected] with “WP – No List Selected” in the subject line? Then please reply back here to let me know that you’ve sent that over?

    Thanks – I’m looking forward to hearing back and taking a closer look into things.

    Pearl

    Thread Starter rickybowry

    (@rickybowry)

    Hi Pearl, i emailed you but havent had a response yet. Can you let me know if there has been any updates?

    Thanks

    Hi rickybowry,

    Thanks for the head’s up about that email – I read it over and took a look around in the account. I noticed that you have both the MailChimp List Subscribe plugin installed as well as a plugin developed by a third party – MailChimp for WordPress. It looks like MailChimp for WordPress is the form currently on your page. Because that is a third party plugin, their support team would be best equipped to troubleshoot from here. Their support team can be reached here: https://www.ads-software.com/support/plugin/mailchimp-for-wp

    That being said, if you if you wind up using our MailChimp List Subscribe plugin and run into any issues, please feel free to reply back here and I’ll help out as much as I can. Steps that were taken during installation and testing and a screenshots of any errors are particularly helpful.

    Thanks!

    Pearl

    Thread Starter rickybowry

    (@rickybowry)

    Apologies, i missed that. Got it up and running successfully now. Minor thing but is there an easy way to get the subscribe button left aligned to the input form or will i need to go in and change some custom code in the back end?

    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
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