NO LOCATION

Hi Tim,

Try switching to the 2019 Theme. Let me know if it works and we can go from there.

Thanks.. but NO, still not working
https://freedomfamily.nz/where-are-we-now/

Does the username have to have any format or relevance?
Also the URL.. is that just the site url or the page?
Does the host have to have any special permissions?

Thanks

Tim

Hi Tim,

The username does not need to be in a particular format though maybe avoid spaces.

The url you enter should just be the site url not the page url https://freedomfamily.nz should work.

I am not aware of any special permissions that you would need.

• This reply was modified 5 years, 5 months ago by Steve Curtis.

Ok so where to from here. I would really like for this to work as my family will be traveling for the next few years on a yacht and would love for friends to see where we are. Is there a way you can help me? Thanks

Hi Tim,

The app does require a cell phone signal in order to ping.

Are you getting a good cell connection where you are located?

Yes.. was in BOTH wi-fi and Cell reception.. left it for 30mins.. still nothing?

Hi Tim,

I went to your site and I was able to get my location. You can see a screenshot here;
https://www.stpetedesign.com/wp-content/uploads/2019/10/freedomfamily.nz_02.png

Try entering your info exactly like the screenshot below. Enter a different username but be sure to enter the url exactly like it is in this screenshot;
https://www.stpetedesign.com/wp-content/uploads/2019/10/freedomfamily.nz_03.png

Let me know if it works. Otherwise there may be a compatibility issue with your phone or carrier.

OK.. so yay!.. It worked.. and now.. with my WP Theme.. there appears to be an issue?

https://freedomfamily.nz/where-are-we-now/ .. nothing..

Tim

Hi Tim,

Looks like it is tracking.

It does look like the top is cut off a little bit. That is most likely due to a CSS incompatibility with the theme. Is that what you are referring to?

Actually no.. was a delay but yes.. looks like it IS working.. Thanks so very much for your help.. really appreciate it. Im having trouble uploading the boatleg version.. but this will be great for now. cheers, Tim

You are welcome. Thanks for using our software. I will mark this as resolved. I will look at the Bootleg version and see if I have any issues with it.