No login only white screen at /wp-admin

  • Resolved thebradmiskell

    (@thebradmiskell)


    12 years ago

    *Not entirely sure it’s 3.5 because I can’t access the dashboard or anything on the admin side but I think so.

    I can’t login to the admin for a site that is otherwise working well enough for visitors. It’s https://hinanocafevenice.com.

    But when I try to login at /wp-admin I get a blank screen.

    I’ve looked through forums and tried some of what I’ve seen widely suggested. When I try disabling plugins, one after another via ftp and testing, I get nowhere.

    Until I disable constant-contact-api then the site breaks and I get this:

    Warning: require_once(/home/content/49/10272249/html/wp-content/plugins/constant-contact-api/user.php) [function.require-once]: failed to open stream: No such file or directory in /home/content/49/10272249/html/wp-content/plugins/constant-contact-api/constant-contact-api.php on line 25

    Fatal error: require_once() [function.require]: Failed opening required ‘/home/content/49/10272249/html/wp-content/plugins/constant-contact-api/user.php’ (include_path=’.:/usr/local/php5_3/lib/php’) in /home/content/49/10272249/html/wp-content/plugins/constant-contact-api/constant-contact-api.php on line 25

    So I put the constant contact plugin back in the plugins folder.

    One thing someone from GoDaddy, where the site is hosted, said is that it looked like the site’s db was almost being, I guess, subverted by a plugin, but that was all they could say.

    Note: This site’s config file is pointing at the db where it was built. The site URLs were updated when it was moved and it has been performing fine, and letting me access the admin as recently as about a week ago.

    Thanks for help.

Viewing 3 replies - 1 through 3 (of 3 total)

  • Deactivate your plugins by loging in to your c-panel or via FTP and see if it helps resolve the issue. If not try updating your theme or revert to 2012 theme.

    Thread Starter thebradmiskell

    (@thebradmiskell)

    Thanks, Krishna, but since I could not deactivate the Constant Contact plugin without breaking the site that wouldn’t work for me.

    What I wound up doing is, using a backup of the site files that predated recent updates, overwriting the wp-admin directory. It worked: I then got the login “box” on my /wp-admin sign-in page.

    Glad to note that you could resolve the problem!

Viewing 3 replies - 1 through 3 (of 3 total)
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