No logs anymore, but mails are sent.

  • Resolved dobainier

    (@dobainier)


    1 year, 5 months ago

    Hello,
    First, thank’s to all developers for this lite plugin.

    Since 1 or 2 months, not sure, I don’t have transactional email (emails sent from woocommerce like “order paid”) logs in the FluentSMTP log page.
    But I have email log from the form (elementor form).

    And i checked, all the emails are sent, it’s just the logs for the transactional email that are not visible ??

    This is not a big problem for me (since the emails are sent), but i like to see the logs sometime to be sure everything is ok.

    Thank you very much.

Viewing 1 replies (of 1 total)
  • Plugin Support Amimul Ihsan

    (@amimulihsanmahdi)

    Hello There,

    Apologies that we missed your ticket earlier. Can you please provide a bit more context so that we can look further? Would you please mention which email sending service you are using so that we can check if the issue is form the email sending service or not. Usually, we do not have any issues logging WooCommerce Emails in Fluent SMTP so we are assuming this as a site specific issue. Can you please check if there is a plugin that is conflicting with Fluent SMTP log? In addition, would you mind checking whether you have set a different From Email for WooCommerce Email?

    Let me know the update.

    Thank you

Viewing 1 replies (of 1 total)
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