No longer working with Polylang multilingual plugin

Thanks for the good news.

Hey @brainstormteam, just wanted to report that this last update created the issue in this thread for our website (which was not present before), I reverted to the previous version, and now it is working with polylang and polylang elementor connect well now (as it was prior to the update). Just thought to bring this to your attention, please let me know if I can provide more information about this.

Best regards,

Hello @ajbattah,

Thank you for getting back!

Could you please provide us a few more details about the issue so that we can check at our end?

Looking forward to resolving your issue ASAP.

Regards,
Prajakta

Yes sure @brainstormteam, so we updated the header footer plugin (about 6 days ago I’d say). A couple days ago we noticed that all the components we built with the plugin (so header and footer for our whole website https://www.smartmile.eu) are no longer visible as if it would’ve deactivated the plugin/override. When deactivating the Polylang plugin however, the components would comeback (unaffected by the polylang elementor connect plugin). I reverted back to the previous version of your plugin and then it worked again (components came back as they were before the update, without issues)

• This reply was modified 4 years, 3 months ago by ajbattah.
• This reply was modified 4 years, 3 months ago by ajbattah.

Hello @ajbattah,

Thank you for getting back to us!

This has been fixed in EHF v1.5.3. Could you please update EHF to the latest version and confirm if the issue is resolved?

Please do not hesitate to get back to us if you still face the issue.

Hey @brainstormteam, I just updated to 1.5.3 and it works fine! Thank you for your prompt responses and the quick fix.

Hello @ajbattah,

Thank you for getting back to us!

I am glad that the issue is resolved now. Please do not hesitate to contact us in case of any other assistance you may need.

Have a great day ahead!

Regards,
Prajakta

Hi,

I am having still issues with my footer.
I have Elementor, the Elementor Polylang connector tool, Polylang and your plugin.

I activated your plugin inside Polylang, but once I add a footer for my 2nd language, it only shows that language, doesnt matter what language you choose on my website. Did I forget to configure something?

• This reply was modified 4 years, 2 months ago by shevychase.

Hello @shevychase,

Thank you for getting in touch!

Could you please open a support ticket through our support portal so that we can take a closer look?

Looking forward to resolving your issue ASAP.

Regards,
Prajakta Suryawanshi

Hi,
I have the same issue on my site (still under construction)… I have used the workaround as suggested above (deactivate “Custom post types and taxonomies” and tell the footer/header to display on specific pages from Appearance > Header Footer & Blocks Template > Edit > Type of template)…however, I will post my blog posts on 3 languages, so I will need to do this workaround for every single block post … ??
Do you know whether:
a) there is another option meanwhile or
b) is there a limit of pages/posts you can add as specific pages? Don’t want to run into the issue that after a certain number of posts this workaround has reached its limit …
Thanks
Silja

Hello @skretz,

Apologies for the delay in response!

This is really strange. If you have separate headers/footers for different languages, those should work fine with EHF. Could you please confirm once if you are following the same process as explained in the video? — https://share.getcloudapp.com/nOukZ2Rg.

If this does not help, then we will need to debug this case. I will recommend you to open a ticket to our support forum in this case so that we can take a closer look at this.

Looking forward to resolving your issue ASAP.

Regards,
Prajakta

Hi Prajakta,
Thanks for your message. I have disabled the header footer Template now completely and am going simply with customized messages directly managed in wordpress.
Thanks
Silja

Hello @skretz,

Please do not hesitate to get back if you wish to use the custom header/footer again. We will be happy to help.

Have a great day ahead!

Regards,
Prajakta

Hello @brainstormteam
I am using the recent versions of Polylang, EHF, and Elementor
Sadly, neither the plugin nor the fix are working, and I am left with one footer for every language
What should I do?
The website in question is https://aharonesi.co.il/
Thank you in advance

Hello @goldilox

Have you tried the solution that is already provided in this forum thread?

Refer to this video – https://share.getcloudapp.com/nOukZ2Rg

In case, this does not help kindly open a ticket at our support portal.

Regards,
Rahul.