No longer working with SiteOrigin

  • Resolved ericadyson

    (@ericadyson)


    7 years, 3 months ago

    Hi

    I loved your plugin and used it a lot with SiteOrigin theme and Widgets. But now it just won’t work. Appears in preview but will not show on output at the front end! So I have had to stop using the plugin.

    I have contacted SiteOrigin and they say they can’t help. Hope you can. It’s such a shame that I can’t use your plugin in anymore.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Ruslan Suhar

    (@rsukhar)

    Hello ericadyson,

    Unfortunately, I cannot replicate the issue.

    Can you please replicate the issue and right after this please provide 10 last lines from your error.log file? This should help a lot!

    Thanks in advance!

    Thread Starter ericadyson

    (@ericadyson)

    Hi there

    There is no error.. It previews but just doesn’t publish. I have spent hours testing and reviewing with SiteOrigin. When I use without SiteOrigin, it works. I am using all the latest versions of WP and SiteOrigin… but I just can’t get get the output to show with any of the widgets. There is some conflict with Page Builder I think. Such a shame. Maybe you can speak with SiteOrigin? Or I can give you access to my sites.. it’s not working on more than one site.. Hope you can help. As I said, I really like the plugin and because it was central to my design, I’ve had to redo my sites.. grhh! Erica

    Plugin Author Ruslan Suhar

    (@rsukhar)

    Hey Erica,

    > Or I can give you access to my sites..

    That’s an option! Can you please send credentials to [email protected]? Thanks in advance!

    Plugin Author Ruslan Suhar

    (@rsukhar)

    Fixed and tested on the original data and settings.

    Thread Starter ericadyson

    (@ericadyson)

    Yes. Thanks so much Ruslan. All seems to good! Great. I really appreciate all the hard work you have done to get the plugin working again with SiteOrigin. It’s a great plugin. Thanks again.

    Erica

    Plugin Author Ruslan Suhar

    (@rsukhar)

    Thank you for assistance, Erica! ??

Viewing 6 replies - 1 through 6 (of 6 total)
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