No longer works at all

  • I tried to use BSR in the usual manner, selected tables, put in search/replace data, and all that happens when I hit the Run Search/Replace button (dry run) is that I’m back where I started – no results, no report, nothing, blanks for search boxes.. The green progress indicator does run to its conclusion, but nothing happens. WP is up to date, as is BSR plug. Max page size settings (tried down to the 1000 minimum) have no effect, either.

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  • Hi there!

    Better Search Replace Support Team here, Thanks for reaching out with your query we would be happy to assist!

    One possible cause of this is plugin and/or theme conflict. To test this, please try and deactivate all other plugins except BSR and switch to a default WordPress theme and retry running a search and replace.

    If that resolves the issue, please activate the plugins one by one and then switch to your theme to figure out which plugin/theme is causing the issue.

    If the issue persists, can you try editing your wp-config.php file to replace this line –

    define( 'WP_DEBUG', false );

    With these lines –

    define('WP_DEBUG', true);
    define('WP_DEBUG_LOG', true);
    define('WP_DEBUG_DISPLAY', false);

    This means that any errors are logged to /wp-content/debug.log, because some errors are not visible on screen.

    Can you try the process again and then send on the?debug.log?file if created please. You can copy and paste it on your next response or upload it on a site and send the link here.

    More details about that at?https://codex.www.ads-software.com/Editing_wp-config.php#Debug

    Also, would you be able to send over the diagnostic information from the Better Search Replace “Help” tab?

    1) Go to the Help tab of your install

    2) Scroll down and click “Download System Info” and save it to your computer

    3) Copy the contents and paste it here in your next response or upload it on a site and send the link here. You may omit any sensitive data as needed.

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