No longer works since site migration.

  • Resolved ID-web

    (@debrailly)


    2 years ago

    Hi,
    We migrated the site and since then the plugin no longer works: The consent bar no longer appears and it is impossible to revisit the cookie settings.
    here is the link to which the shortcode [wt_cli_manage_consent] sends us, for example: https://a%20class%3Dwt-cli-manage-consent-linkmanage%20consent/a

    We have tried deactivating and deleting the plugin to reinstall it but it seems to keep the old settings which are problematic.

    How to fix this bug?

    Regards

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @debrailly,

    Greetings from CookieYes!

    We want to know how the shortcode was added to the page. Could you send us a screenshot so we can better understand it?

    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @debrailly,

    Since there hasn’t been any activity in this thread for a while, we’re going to mark it as resolved. If you need any additional assistance or have any additional questions, feel free to start a new topic or reply.

Viewing 2 replies - 1 through 2 (of 2 total)
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