• cadred

    (@cadred)


    There is no media on my site after the update.

    The site is https://www.simonlevenson.com

    I turned off all the plugins and set the theme to 2014. There was still no images on my site.

    I have no idea how to fix this.

    Any help? Thank you.
    Simon

Viewing 7 replies - 1 through 7 (of 7 total)
  • Moderator t-p

    (@t-p)

    – First off, check your uploads path in Dashboard > Settings > Media, make sure it’s not pointing to a different path . . . normally this would be blank.
    – confirm that the wp-content/uploads directory and those files exist.
    – Try changing the permissions on the wp-content directory to 766. If you still have problems, try 767, 775 or 777.
    Once your uploads are working, change the permissions on wp-content back to 755 again (very important for security reasons!) and check that everything still works OK
    Documentation: https://codex.www.ads-software.com/Changing_File_Permissions

    Thread Starter cadred

    (@cadred)

    Tara, thank you.

    I don’t see a media path in Settings>Media, only size restrictions.

    The files do exist.

    I tried changing permissions but to avail.

    Any other ideas?

    Thank you again.

    Simon

    Moderator t-p

    (@t-p)

    try a few more basic troubleshooting steps:
    – Flushing any caching plugins you might be running, as well as server and/or browser caches.
    – deactivating ALL plugins temporarily to see if this resolves the problem. If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).
    – If that does not resolve the issue, try switching to the unedited default Twenty Fourteen Theme for a moment using the WP dashboard to rule out any theme-specific issue.

    Thread Starter cadred

    (@cadred)

    Tara, Thank you again.

    I have flushed the cashes and stopped using any caching plugins.

    I deactivated all the plugins but no images showed up.

    I activated 2014 theme but no images showed up.

    So I am at a loss to what has happened. The images are there.

    I have read that Visual Composer could be having some issues.

    Mine is updated to the latest version but…no images.

    Anyone? This is really such an amazing hassle…

    Simon

    Moderator t-p

    (@t-p)

    I have read that Visual Composer could be having some issues.

    This thread, in the last reply “Currently known to have issues” says “Some implementations of Visual Composer”

    Thread Starter cadred

    (@cadred)

    Thank you Tara.
    I read that but have no idea what that means.
    Simon

    Moderator t-p

    (@t-p)

    it means – currently its known to have some issues with implementations of Visual Composer.

Viewing 7 replies - 1 through 7 (of 7 total)
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