No Meta Box on any page

  • Resolved daveparkhurst

    (@daveparkhurst)


    7 years, 6 months ago

    Strangest thing – Meta box is missing on every page. Same plugin load I always use and many sites. Updated all plugins and Divi theme. Cleared cache. Did the restore to default settings in Yoast SEO. Tried multiple different browsers. Deactivate and reactive Yoast SEO. The yoast logo shows SEO: Not available and grey on every page in sidebar and in View All Pages. Deactivating one pluggin after another. No effect. Any ideas?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter daveparkhurst

    (@daveparkhurst)

    One more thing – I do notice that the Meta box DOES show up in Posts, just not in Pages.

    Hi Dave,
    Thanks for the response. We need some more information.

    • Can you confirm you have the right user permissions? You can check by going to Users->Your Name->Yoast SEO settings (may need to scroll down) and confirm that both “disable SEO” and “disable readability” are unclicked?
    • Can you confirm that the Keyword,?Readability, and MetaBox insights are all enabled by going to SEO->Dashboard->Features and checking that Readability, Keyword, MetaBox Insights are both enabled?
    • Can you confirm that the SEO and Readability are enabled on the pages? You can check by going to SEO->Titles and Metas->Post Type and seeing that the Yoast SEO Meta box says “show” in the post section?
    • Can you confirm you have the right screen options? There should be an option in the top-right to click on and configure what appears on that screen?

    Let us know.

    • This reply was modified 7 years, 6 months ago by Pcosta88.
    Thread Starter daveparkhurst

    (@daveparkhurst)

    1) Permissions. Yes those boxes on my username are unchecked. Also tried another one of my in house developer users who is admin and she’s got the same settings and no meta boxes.
    2) Features Tab. Everything is enabled on this tab.
    3) Post Types. Everything is enabled on Post Types except Date in Snippet Preview in each of the sections
    4) Screen Options. Everything is checked. Below is copy/paste of all screen options.

    Boxes
    Please Connect Jetpack At a Glance Activity Wordfence activity in the past week Postman SMTP Yoast SEO Posts Overview Quick Draft WordPress Events and News Welcome

    Also finished disabling every plugin one at a time and testing. No luck.

    Hi Dave,

    We understand you have all the correct settings and performed a conflict check. Yet, the issue still persisted. We think the issue is specific to your site as we are not able to reproduce this issue on our testing sites. We’d need to investigate further but are unable to do so on these forums. You can purchase Yoast SEO Premium here: https://yoast.com/wordpress/plugins/seo/ and receive our Premium email support and we can help you further.

    Closed due to inactivity.

Viewing 5 replies - 1 through 5 (of 5 total)
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