• Resolved simslucille2017

    (@simslucille2017)


    Hi there

    I have just purchased the pro version of this plug in but am having problems. It didnt download as a zip so I uploaded it through my ftp into plugins, however it doesnt show.

    So then I zipped the files and tried that way through plug in installer but it failed as the files aready existed. So I went back into my server and deleted the files and tried again, but it failed as it says tht the file stills exists.

    Any ideas>

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  • Plugin Contributor WD Support

    (@wdsupport)

    Hello @simslucille2017!

    Thanks for letting us know about this issue!

    Simply please delete /wd-google-maps plugin folder from /wp-content/plugins, upload the new package and activate it from WordPress dashboard.

    This should do the trick. Let me know in case you need further assistance.
    Thank you! Have a wonderful day!

Viewing 1 replies (of 1 total)
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