No more Visual Editor

  • Resolved fmouillere

    (@fmouillere)


    8 years, 7 months ago

    I upgrade the chosen Theme yesterday but it is now impossible to write or modify an article or a page with the visual editor. Could you fix this problem with another version of chosen theme ?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Theme Author Ben Sibley

    (@bensibley)

    Thanks so much for using Chosen, I’m sorry to hear about this error.

    I’m not able to recreate this issue with the theme, so I think the error is most likely coming from a plugin on the site. Did you recently update any plugins since writing your last post?

    Please try deactivating the plugins on the site, and check if this helps. If it does, you can then reactivate them one-by-one until you find which one is causing the error.

    Deactivating the plugins in this way won’t have any impact on their settings or data upon reactivating.

    Thread Starter fmouillere

    (@fmouillere)

    Thanks for your reply. I did everything but the bug is still there. I really do not know what is happening. Best Regards

    Theme Author Ben Sibley

    (@bensibley)

    Thanks for trying that.

    Can you tell me, if you switch to another theme, does the visual editor start working again?

    Thread Starter fmouillere

    (@fmouillere)

    Hello,
    thanks. It works again but I do not know how . May be a hosting problem.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Hi Ben, I’m afraid you can’t ask for login information. Ask the user to contact you and just leave it at that.

    Theme Author Ben Sibley

    (@bensibley)

    Ah ok, sorry about that.

Viewing 6 replies - 1 through 6 (of 6 total)
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