No notification if you use a stock manager?

  • Resolved voldemort76

    (@voldemort76)


    3 years, 11 months ago

    Hi, we use a stock manager (storeapps.org) to manage the stock. Notification of available product does not reach the customer when I change the quantity. However, if I later enter the product sheet and save it (without changing anything), then the notification arrives. So you can’t use a stock manager with the plugin?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author MultiVendorX

    (@wcmp)

    Hello Voldemort,

    Thank you for reaching out to us.

    May I know which plugins are you using for managing your stock so that we can check the same at our end too.

    Waiting for your reply.

    Thread Starter voldemort76

    (@voldemort76)

    Hi, this is the plugin:

    Stock manager

    Thank you

    • This reply was modified 3 years, 10 months ago by voldemort76.
    Plugin Author MultiVendorX

    (@wcmp)

    Hello,

    We have not tested the compatibility of this plugin with WCMp. So kindly deactivate stock manager plugin and check at your end if everything is working fine.

    Kindly keep us posted.

    Thread Starter voldemort76

    (@voldemort76)

    with the stock manager deactivated, the plugin works correctly and sends the product availability notification to the customer. If I use the stock manager instead, the notification does not come. I must first enter the product and save (without having changed anything). Then it works

    Plugin Author MultiVendorX

    (@wcmp)

    @voldemort76, sorry for the confusion till now.

    Can you please share a video capture so we can follow that on our end, and help you out accordingly.

Viewing 5 replies - 1 through 5 (of 5 total)
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