No Option Screen & Intermittent Posting

  • Resolved foolhandy

    (@foolhandy)


    11 years, 6 months ago

    I used to have this plugin working so that it automatically posted the moment an Instagram photo was taken. It has now stopped this and only posts to my site intermittently.

    I’ve tried re-adding my Instagram account to the plugin but I don’t get an option page. The only option I have is to change from manual (what does this mean as there’s no button to do a manual import) or to add a ‘new’ Instagram account.

    I’ve installed & activated the Debug but it’s made no difference.

    Please help! Thanks…

    https://www.ads-software.com/extend/plugins/dsgnwrks-instagram-importer/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Justin Sternberg

    (@jtsternberg)

    Could you try the option from the debug plugin to delete everything, & let me know if that fixes it?

    Thread Starter foolhandy

    (@foolhandy)

    Brilliant!

    Not sure why that stopped working properly but it’s fine now thanks to that advice.

    Thank you…

    Plugin Author Justin Sternberg

    (@jtsternberg)

    Ok great. I’m not exactly sure what happened either. Based on the debug info, it looks like you may have re-authenticated your instagram user and the proper options were not saved which resulted in the issues you were seeing. Can you confirm if you re-authenticated your user before deleting the one you had?

    Thread Starter foolhandy

    (@foolhandy)

    I did re-authenticate before deleting the previous user because the only options that showed were:

    Add Another User & the ability to change the download schedule from manual to daily to weekly.

    So I wasn’t sure what else to do when it stopped working.

    Once I installed the debug plugin the ‘delete’ option appeared but thought I’d wait for advice before trying anything else.

Viewing 4 replies - 1 through 4 (of 4 total)
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