No Option to Add as Shipping Method

  • Resolved soverymerry

    (@soverymerry)


    6 years, 6 months ago

    I have USPS enabled, here is a screen shot: https://d.pr/free/i/Tj5cpl

    When I go to Shipping Zones, add shipping method, USPS is not on the drop down list….why is this happening and how can I add it to my shipping methods?
    I do have debug selected. Please advise.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi,

    Our plugin do not work with shipping zones, but if you have set up the plugin right with the WebToolsID and enable the services the shipping options should show up fine,

    Make sure you have weight and dimension in the products.

    Regards

    Thread Starter soverymerry

    (@soverymerry)

    I’m not sure what you mean by “webtoolsid” but I left the userid blank as directed in the notes. I get these errors:https://d.pr/free/i/ruun1k

    Weight and dimensions are all set up correctly.

    When I refresh the screen I get this on the cart page: https://d.pr/free/i/HLTkj9

    What is wrong?

    Thread Starter soverymerry

    (@soverymerry)

    This is also what I get in the shipping log.

    <Description>An error has occurred with the service. Please contact the system administrator, or try again.</Description>
    <Source>USPSCom::DoAuth</Source>
    </Error> (calculate_shipping)
    05-23-2018 @ 01:23:28 – Error: Unexpected USPS Response: <?xml version=”1.0″ encoding=”UTF-8″?>
    <Error>
    <Number>80040B18</Number>
    <Description>An error has occurred with the service. Please contact the system administrator, or try again.</Description>
    <Source>USPSCom::DoAuth</Source>
    </Error> (calculate_shipping)
    05-23-2018 @ 04:12:06 – Service settings empty. Skipping wc_services_usps rate request (instance id 11). (calculate_shipping)

    xadapter.com/online-support

    Please raise a ticket on the above link so that I can check your site and see the issue.

Viewing 4 replies - 1 through 4 (of 4 total)
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