No option to export and dropdown menus no longer work

Hi Kokomo,

Today I have updated the plugin to 2.5.5 version but sadly still happens.

After the update, I have tried all the steps and It was solved in the step 4 – Disable all plugins except for woocommerce and my plugin.

Is there maybe a conflict between plugins?

Thank you for your support.
Miguel

Yes that means it’s a plugin conflict. Can you re-activate each plugin and test after each one to see which one causes problems and let me know?

I am having the same problem after the last update. I have tried the standard fixes you mentioned in this thread but the problem still exists

Hi kokomo,

I have found the plugin generate conflict with yours:

The Events Calendar. Version 4.5.9 By Modern Tribe, Inc.

I have done several tests and I am pretty sure about it.

Hi kokomo,

After the tests in version 4.5.9, I have updated the The Events Calendar plugin to 4.5.10 version and still happens.

@everydayphotoclass can you check your console to see what javascript errors are showing? Are all your plugins and core up to date?

@masfernandez I just tried the plugin on my install and it doesn’t cause a conflict, it might be related to your theme, can you switch it to twenty seventeen to see if events calendar still causes the problem?

I have switch to twenty seven theme, and it still happens.

The tests I have made:

– After switching the theme to twenty seventeen, I have tried to uninstall “Product Customer List for WooCommerce” and install it again. It still happens
– After switching the theme to twenty seventeen, I have tried to deactivate “The Events Calendar” and it works.

Let me know if you want I make other tests

@masfernandez Are you running the latest version of WooCommerce?

@kokomoweb yes, 3.1.1 version

@masfernandez can you try a different browser to see if maybe its a browser problem?

@kokomoweb I’ve tried with: Chrome Versión 60.0.3112.90 (Build oficial) (64 bits), Firefox 52.3.0 (64-bit) and Safari Versión 10.1.1 (12603.2.4)

Baffled that it’s not working. What about your php version?

Hi again @kokomoweb. Sorry for the response delay, I was on holidays.

The PHP version is 7.0. When I change to 7.1 still happens.

I have been debuging it and I think there in no problem with your plugin. The problem is when your plugin and template Avada run together. I think it is due to JS conflict between each other.

As I have to use Avada template for my client I’ve decided to develop a plugin to solve the problem and not continuing researching the conflict. It is based in yours, but it only exports to csv.

Therefore if you need the Avada template sources to improve your plugin or any other help, please tell me.

Thank you for your excellent plugin and support.
Miguel

Hi Miguel,

yes I would love to test it out with Avada and see what I can do to prevent this from happening. Would you mind sending it over to me? thierry (a) kokomoweb.com

thank-you!

@masfernandez the latest update of my plugin should fix the issue. Can you try now?