No paiement

  • Resolved cochii

    (@cochii)


    4 years, 6 months ago

    Hi,
    I tried to configure this plugin. Invoice payments is activated in the woocommerce payment methods (it is the only activated payment method). I tried to add all user roles or not to fill in the field, same for shipping modes. I have put back the Storefont theme and when I validate my basket, I have a message saying that no mode is available. How to do ?
    Wordpress 5.4 Woocommerce 4.1

    • This topic was modified 4 years, 6 months ago by cochii.
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  • Plugin Author Stuart Duff – a11n

    (@stuartduff)

    Automattic Happiness Engineer

    Hi @cochii,

    I’ve carried out some testing on two separate installations of WordPress and WooCommerce and have not been able to replicate the behaviour which you have described.

    For the Invoice payment gateway to be active for all users, you would leave the setting blank. Below is a screenshot of the most basic settings I used when testing for you.

    Image Link: https://cloudup.com/crXlF2_2FzG

    When visiting the checkout page on my test sites the gateway displayed like this on both.

    Image Link: https://cloudup.com/c_JQQbno7ZZ

    I’d suggest trying to configure the gateway without limiting User Roles or Shipping Methods, to begin with. It could be some shipping methods you’ve configured on your site are causing the gateway not to display on your particular installation.

    If the behaviour continues to persist after testing the settings shown within my screenshot try carrying out a conflict test. This will check if another plugin you’re using is affecting gateway display.

    https://docs.woocommerce.com/document/how-to-test-for-conflicts/

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