No PDF in email if mailpoet activatet

  • Resolved michael1309

    (@michael1309)


    3 years, 1 month ago

    i have the problem since the latest updates that if a customer makes a order, the customer gets no pdf′s in his email. (AGB etc. ) if i disable the plugin, normal an premium, the pdf′s in the email. What can i do?

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  • Hi there!

    Thanks for reaching out!

    When sending transactional emails with MailPoet 3’s sending method, MailPoet does not include attachments in the emails that are sent because of bandwidth concerns and security implications with spam filters. Note that the attachments won’t be sent if you’re using a configured in MailPoet third-party sending method either.

    We recommend sending links to files instead of attaching them to the email.

    If you need to send attachments for your transactional emails, you can use the default WordPress sending method in MailPoet > Settings > Advanced > Send all site’s emails with…

    Reference: https://kb.mailpoet.com/article/292-choose-how-to-send-your-wordpress-websites-emails#attachments

    Hope it helps, please let us know if you need further assistance!

Viewing 1 replies (of 1 total)
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