no pictures appear on Firefox

  • Resolved becka666

    (@becka666)


    2 years, 3 months ago

    Hi,
    I’m meeting several problems with Foobox galleries this evening :
    – some galleries can no longer be selected to show in the widget area
    – some images no longer show in galleries (only grey squares appear)
    – one updated page doesn’t show its gallery (no grey squares, nothing).
    Last problem seems to get solved when I suppress the lazy load option. But it’s really not as esthetic as it was ??
    All of this appear only with Firefox; everything is perfect on chrome.
    Can you have some advice please ?
    Thank you,

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support elviiso

    (@elviiso)

    Hi @becka666

    ?I am going to first write your questions in bold and then add my reply after that for easier reference.

    some galleries can no longer be selected to show in the widget area

    some images no longer show in galleries (only grey squares appear)

    I’m going to answer both of these at the same time. The page you’ve shared with us has one gallery that is displayed perfectly in the latest versions of Firefox, Chrome, Edge, and Brave browsers. Here’s a screenshot of my view in Firefox: https://prnt.sc/mfPjtKy9F0kf

    If there is another page with galleries where one or both of these issues is/are happening kindly share the link to the page with me so that I can investigate this further. Thanks in advance for doing so.

    – one updated page doesn’t show its gallery (no grey squares, nothing).

    Kindly share the link to the updated page that has the gallery exhibiting these issues. Thanks in advance for doing so.

    Hoping to hear from you soon.

    Kind regards,
    Elvis.

    Plugin Support elviiso

    (@elviiso)

    Hi @becka666

    We haven’t heard from you in a while, so we presume the problem has been resolved and we’re closing this support ticket.

    If you are still experiencing the problem, then please open a new support ticket.

    Regards,
    Elvis.

Viewing 2 replies - 1 through 2 (of 2 total)
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