No post and categorie appear on the knowledgebase homepage

  • Resolved dtd76

    (@dtd76)


    10 years, 1 month ago

    Hi,
    Your plugin is very good but I have some problems using it.
    First, I have the same problem as described is this post :
    https://www.ads-software.com/support/topic/kbase-home-page?replies=12
    It works when my permalinks are on the default value. But if I choose the “Date and Title” permalinks value, I have the same problem.

    My second problem (the most important) concerns le home knowledge page. Only the search form appears with the title of my page. I can’t see the list of categories and knowledge posts.

    Please, do you have any idea to help me ?
    Thanks a lot,
    David

    My configuration :
    worpress version 4.1 (network use, so I’ve many site on the same wordpress instance)
    plugin version 1.0.1
    I’ve created a page on my site with the KBE template association and the text “[kbe_knowledgebase]” content.
    Knowledgebase Slug : knowledgebase

    https://www.ads-software.com/plugins/wp-knowledgebase/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Maeve Lander

    (@enigmaweb)

    Hi David,

    I see you mentioned there that you are using WordPress Multisite? This plugin isn’t tested with Multisite, and one other user has reported similar problems when used on anything except the root of a Multisite network. I’ve raised a note about this in my issue tracker on GitHub, and plan to test the plugin and make it fully compatible with Multisite in the future, but for now, I’m afraid this may be the cause of the problem for you.

    Sorry I can’t be more helpful or provide an instant solution to this one.

    Maeve

    Thread Starter dtd76

    (@dtd76)

    ok thanks for your reply
    David

Viewing 2 replies - 1 through 2 (of 2 total)
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