No post entries under All Authors for a user

  • Resolved sayantansdas

    (@sayantansdas)


    1 year, 7 months ago

    Hi team,
    I’m noticing a few authors are not properly getting linked to the number of posts they are authoring. For example. under Author -> All Authors , an author has “None” under the Entries section. However, if I view the author via the author url (https://cygnusminds.com/author/rajrupa/), the number of posts linked to that author appears. This is happening for a few users, not all. How can I fix this?

    Note: the users are not guest authors, they are proper users

    • This topic was modified 1 year, 7 months ago by sayantansdas.
    • This topic was modified 1 year, 7 months ago by sayantansdas.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Molongui

    (@molongui)

    Hi @sayantansdas,

    Do you have WP_Cron disabled? Do you disabled it yourself? If that is your case, please enable it back. Then disable the plugin and enable it back. Two background jobs to update post counters should run (a notice is displayed). Once they are finished, post counters should display the correct number. If they still don’t, please repeat the process (disable the plugin and enable it again) once the admin notice (saying there is a running task in the background) is gone.

    Or maybe your hosting provider has a custom Cron that takes care to run scheduled jobs? In such situation, add the hook below to your functions.php file (or wherever you think more appropriate):

    add_filter( 'authorship/check_wp_cron', '__return_false' );

    Please let me know if this helps.

    Thread Starter sayantansdas

    (@sayantansdas)

    Yup, disabling and re-enabling the plugin helped fix the issue. Closing issue

Viewing 2 replies - 1 through 2 (of 2 total)
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