No product in cart

  • Resolved johnmandarine

    (@johnmandarine)


    11 months, 3 weeks ago

    Hello,

    My customer tells me that we cannot put product in cart. We can click on “Add to cart”, the page reloads, but there is nothing in the cart.

    I tried to debug and found a PHP warning.

    I’ve deactivated the plugin that was causing the problem. I was able to place an order, but only one. And now it’s not working again. And I have nothing in debug.log

    Do you have a fix ?

    The page I need help with: [log in to see the link]

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  • Thread Starter johnmandarine

    (@johnmandarine)

    I found the problem. It comes from the last update of my cache plugin. I asked their support

    Hi @johnmandarine

    I understand that you experienced issues with your shopping cart functionality and found that the issue is with your caching plugin.

    It’s always a good idea to deactivate all plugins and switch to a default theme to isolate the problem. You did well in finding the cause.

    I’m going to mark this thread as resolved, but please don’t hesitate to start a new topic if you have any more questions down the line.

    Have a fantastic day!

Viewing 2 replies - 1 through 2 (of 2 total)
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