No products found error shown for members

@jkstech,

Can you provide a copy of your system report please?

Thanks,

WordPress
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Home Url:
Site Url:
Version: 4.9.5
Debug Mode: No
Locale: en_US
Multisite: No
Page For Posts: Bonus Videos (#262)
Page On Front: Home (#504)
Permalink Structure: /%postname%/
Show On Front: page
Wp Cron: Yes

Settings
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Version: 3.17.1
Db Version: 3.17.1
Course Catalog: Courses (#314)
Course Catalog Per Page: 16
Course Catalog Sorting: menu_order,ASC
Membership Catalog: Memberships (#315)
Membership Catalog Per Page: 9
Membership Catalog Sorting: menu_order,ASC
Site Membership: Not Set
Student Dashboard: My Account (#317)
Courses Endpoint: my-courses
Edit Endpoint: edit-account
Lost Password Endpoint: lost-password
Vouchers Endpoint: redeem-voucher
Autogenerate Username: no
Password Strength Meter: yes
Minimum Password Strength: medium
Terms Required: no
Terms Page: Not Set
Checkout Names: required
Checkout Address: hidden
Checkout Phone: hidden
Checkout Email Confirmation: yes
Open Registration: no
Registration Names: required
Registration Address: hidden
Registration Phone: hidden
Registration Voucher: optional
Registration Email Confirmation: no
Account Names: required
Account Address: required
Account Phone: optional
Account Email Confirmation: yes
Checkout Page: Purchase (#316)
Confirmation Endpoint: confirm-payment
Force Ssl Checkout: yes
Country: US
Currency: USD
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Decimals: 2
Trim Zero Decimals: no
Recurring Payments: yes
Email From Address:
Email From Name:
Email Footer Text:
Email Header Image: 91
Cert Bg Width: 800
Cert Bg Height: 616
Cert Legacy Compat: no

Gateways
——————————————-

Manual: Enabled
Manual Logging: no
Manual Order: 1

Server
——————————————-

Mysql Version: 5.5.5
Php Curl: Yes
Php Default Timezone: UTC
Php Fsockopen: Yes
Php Max Input Vars: 5000
Php Max Upload Size: 10 MB
Php Memory Limit: 256M
Php Post Max Size: 10M
Php Soap: Yes
Php Suhosin: No
Php Time Limt: 30
Php Version: 5.6.35
Software: Apache/2.4.33 (cPanel) OpenSSL/1.0.2o mod_bwlimited/1.4
Wp Memory Limit: 40M

Browser
——————————————-

HTTP USER AGENT: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/65.0.3325.181 Safari/537.36

Theme
——————————————-

Name: Astra
Version: 1.3.0
Themeuri: https://wpastra.com/
Authoruri: https://wpastra.com/about/
Template:
Child Theme: No
Llms Support: No

Plugins
——————————————-

AH Display Widgets: 1.0.2
ARVE Advanced Responsive Video Embedder: 8.8.9
Beaver Builder Plugin (Lite Version): 2.0.6.4
Code Snippets: 2.10.1.1
Download Monitor: 4.0.6
iControlWP: 3.5.1
LifterLMS: 3.17.1
LifterLMS Labs: 1.5.0
Loco Translate: 2.1.2
Nav Menu Roles: 1.9.1
PeepSo Core: 1.9.8
Really Simple SSL: 2.5.26
Responsive Pricing Table: 5.0.4
SeedProd Coming Soon Page Pro: 5.10.8
Theme My Login: 6.4.10
WP Bouncer: 1.3.1
WP Drip: 2.3.6.8
WPForms Lite: 1.4.5.3
wpForo: 1.4.7
WP Show Posts: 1.1.2

Integrations
——————————————-

BbPress: No
BuddyPress: No

Template Overrides
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• This reply was modified 6 years, 7 months ago by jkstech.
• This reply was modified 6 years, 7 months ago by jkstech.

@jkstech,

Thanks! Everything appears as expected and I don’t see what I thought may be some issues causing this…

Are you sure you actually have created some courses (and published them).

I’d love to take a look at some of the actual urls if you wouldn’t mind posting the URL to your site I can maybe figure out what’s actually happening here.

Thanks,

The courses are published, the site is not live yet so posting the url will just lead to a coming soon page (not ready to make the url public yet)

All courses show up for me when logged in as .y admin account.

@jkstech,

All courses show up for me when logged in as .y admin account.

Is it possible that you’ve marked these as privately published?

If they’re showing up for an admin but no one else that could explain that… everything looks correct on your system report and I really can’t figure out why else they wouldn’t be displaying for other users / visitors…

Have you tried disabling all your other plugins to see if there’s an unintentional plugin conflict going on here?

Yeah I had tried all of that. However, I ended up upgrading the php version on my server and the courses appear to be showing now, so maybe that way it. (I needed to upgrade it to support another plugin)

Either way, the courses appear to be showing for all users now, so thanks for the help!

Strange… we support 5.6 & above but I wonder if that other plugin that wasn’t supporting PHP 5.6 was causing an error that was making it seem like LifterLMS wasn’t working… I’m not sure but glad you got it working!

Yeah, not sure but it’s currently working so thanks!