No products in Add to cart-buttons

  • Resolved malinerdal

    (@malinerdal)


    2 years, 4 months ago

    Hello!

    I am quite new to this so apologies if I’m missing something obvious. I have set up one store without any problems so far, but on my second I find that the products are not possible to choose for any “Add to cart”-type buttons. They show up on other widgets. The products all have a name, price, ID and are marked as available. Lots of other pages show up in Add to cart-buttons, but no products. Does anybody know how I can solve this?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Kaushik S. a11n

    (@kaushiksomaiya)

    Hi there!

    Thank you for contacting us.

    Could you share your website URL and a few screenshots of the issue? This would help us understand the exact issue.

    You could use a free tool like https://snipboard.io to share the screenshots.

    Let us know, we’d be happy to help! ??

    Thread Starter malinerdal

    (@malinerdal)

    Hi, and thanks.

    The URL is: https://www.tinnenergifiber.no/eva-smarthus/

    This is what shows up when I try to connect the Add to cart-button to the product. It doesnt exist there: https://snipboard.io/AskVJa.jpg

    The “Eva Smarthus” that shows up is the name of the product page. Plenty of other pages are searchable as well, but no products. This is the same widget I’ve used on another site with no issues. And the problem persists no matter which button I use.

    But the products are in WooCommerce with all necessary info and are published: https://snipboard.io/xyYtgP.jpg

    Hey @malinerdal

    This is what shows up when I try to connect the Add to cart-button to the product. It doesnt exist there: https://snipboard.io/AskVJa.jpg

    Checking on this screenshot, it looks like you are using Elementor to set up a ‘custom Add to Cart’. Unfortunately, we only provide support to the WooCommerce core here thus you will have to reach out to Elemntor support for this.

    Hope this helps!

Viewing 3 replies - 1 through 3 (of 3 total)
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