• My WP 3.9 site is not prompting me to update to 4.0.
    I’ve tried manually pressing the Check Now button but it does not respond with having found an update.
    I contacted my hosting provider and they have had a look and cannot see why it is not prompting me to update. They have suggested I manually update the site but I want to figure out why I’m not being prompted otherwise this will happen everytime.

    Is anyone able to assist?

Viewing 9 replies - 1 through 9 (of 9 total)
  • Has the automatic updates been disabled ?
    These articles focus on disabling auto updates, but will show you what to check:
    https://make.www.ads-software.com/core/2013/10/25/the-definitive-guide-to-disabling-auto-updates-in-wordpress-3-7/
    https://codex.www.ads-software.com/Configuring_Automatic_Background_Updates

    Thread Starter beltanconsultancy

    (@thetraininglady)

    Hi Ross,
    Thank you for the reply.
    I’ve seen the first article in my searches before but I’m new to WP and I’m not sure where to find all the settings it refers to.
    I did install the Background Update Tester and it came back with all PASS results as per below.
    ——————————————–
    Background Update Tester

    Automatic background updates require a number of conditions to be met.

    PASS: Your WordPress install can communicate with www.ads-software.com securely.
    PASS: No version control systems were detected.
    PASS: Your installation of WordPress doesn’t require FTP credentials to perform updates.
    PASS: All of your WordPress files are writable.

    This site is able to apply these updates automatically. Cool!
    ——————————————————-
    I manually went into my wp-config.php file (as per second article) and added the following code but it also didn’t help.
    define( ‘WP_AUTO_UPDATE_CORE’, true);

    Can you temporarily enable debugging. Find WP_DEBUG in your wp-config.php and comment out that line and add these:

    error_reporting(E_ALL); ini_set('display_errors', 1);
        define( 'WP_DEBUG', true);

    Then login to your admin and reload your Dashboard > Updates page.
    Maybe this will shake out some fresh information.

    Are any errors displayed ?
    Having done this test it is best to disable debugging by commenting out the lines you added above.

    Thread Starter beltanconsultancy

    (@thetraininglady)

    It is showing an error which reads:

    Notice: Constant WP_DEBUG already defined in /home/xxxxxx/public_html/wp-config.php in line 93.

    This is showing across the top of the site and in the dashboard. Screen shot link below.

    https://bit.ly/15NuFYu

    What it is saying is that there are TWO definitions of WP_DEBUG, the one you added and the one that was already there, the one that I told you to comment out. To comment out a line, just precede it with “//”

    Please do this and try again.

    Thread Starter beltanconsultancy

    (@thetraininglady)

    I have done that and i’ve even completely deleted the original WP_DEBUG reference from the file and it still gives the same error message.

    This is just beyond strange. I half suspect that whatever is causing the WP_DEBUG already defined is the same as is blocking the upgrade.

    So we abandon trying to get debug messages. Please remove the debug settings and restore the line:
    define( 'WP_DEBUG', false);

    So lets go after what we can test. Maybe it is one of your plugins that is causing this, so just recode which plugins you currently have active, and re run the upgrade test. What does it say ? Maybe by elimination you can findout which plugin is causing this. Be sure to re enable the plugins that you initially had active.

    Any luck ?
    If not then change the theme. Retest.

    Any clues ?

    Thread Starter beltanconsultancy

    (@thetraininglady)

    I deactivated all plugins and went back into Updates and still nothing.

    I then changed to the Twenty Fourteen Theme and back to Updates and still nothing.

    Thread Starter beltanconsultancy

    (@thetraininglady)

    Anyone else able to possibly help me sort this out or point me in the direction of where I can get some assistance to fix this issue? I believe WP 4.1 is almost release or has already been and still I’m on WP 3.9

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘No prompt to update to 4.0’ is closed to new replies.