No prompt to update to 4.1

– check auto upgrades are not off on your installation. Review this codex for more info: https://codex.www.ads-software.com/Configuring_Automatic_Background_Updates

– You can always update manually. Try reviewing this codex first:
https://codex.www.ads-software.com/Updating_WordPress#Manual_Update

Thank you for the reply Tara.
I have checked the auto updates before and have the following in my wp-config.php file:

/** Set up Automatic Core Updates
define(‘WP_AUTO_UPDATE_CORE’, true);

I’m a little hesitant to manually update because this is my first WP site and i don’t want to mess it up and I’d prefer to sort out the issue of why my site doesn’t automatically prompt for updates so that going forward I’m prompted with new releases..

Value of “true” suggests that “Development, minor, and major updates are all enabled”

Try a few basic troubleshooting steps:
– asking your hosting provider in case they have some restrctions placed on this kind of auto updating.

– try checking the the error logs on your server for a more specific error message. If you need help locating them, ask your hosting provider to help you with that.
– deactivating ALL plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).
– If that does not resolve the issue, try switching to the unedited default Twenty Fourteen Theme for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins).

My hosting provider have advised:
“We have check from our end, there’s no reason for cPanel account to prevent you from updating WordPress. We believe the issue has to do with WordPress itself. Unfortunately we are unable to determine why WordPress would not pick up the latest update.”

I am not sure how I would access the error logs on my server.

I have already tried deactivating all my plugins and also changed my theme back to the Twenty Fourteen theme and still no good, no prompt to update.

I’m kind of lost at what I try next.

try MANUAL updating. Download a fresh copy of the 4.1 WordPress .zip file to your computer, unzip it, and use that to copy up all files and folders EXCEPT the wp-config.php file and the /wp-content/ directory. You may need to delete the old copies of files & folder on your server before uploading the new ones. Read the Manual Update directions first.
– If you haven’t already done, always backup everything (including your database) before doing any actions, just in case something really goes wrong.

Has there been an update to this problem that thetraininglady was having? Because I am having the same issue.

WP is now on 4.1.1, and your site is not identical to hers, so please start your own thread if you need help with an updating issue – https://codex.www.ads-software.com/Forum_Welcome#Where_To_Post

You can do so here:

https://www.ads-software.com/support/forum/how-to-and-troubleshooting#postform

FYI My hosting company installed version 3.9. I did not get any messages to update for version 4 or 4.1.

I performed a manual update to 4.1 and I’m now getting update notifications to upgrade to 4.1.1 so there must have been some issue with my original 3.9 installation from my hosting provider and the manual update has resolved it.

Glad to hear that – thanks for the update!

Yes, thanks for the update. I just posted a new issue since that didn’t work for me. But I appreciate your follow up!