No puedo conectar el plugin

  • Resolved alexandersanabria

    (@alexandersanabria)


    3 years, 4 months ago

    Tengo mi pagina de Facebook y una cuenta de instagram muy bien contectadas y quiero integrar el complemento woo-commerce con mi cuenta de FB. cada vez que lo intento encuentro el error:
    “
    Se requiere permiso de administrador . No tiene permiso para editar esta configuración. Comuníquese con el administrador de ‘
    DaleRosas’ para obtener acceso “.
    por favor, ayúdenme a poder integrar la tienda y que es muy importante para nosotros, ya use el plugin para restablecer todo y el problema continua, espero puedan ayudarme.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hi there @alexandersanabria,

    I used an online translator to translate your request.

    I understand you are getting the following warning message:

    “Administrator permission is required. You do not have permission to edit these settings. Please contact the ‘
    DaleRosas’ administrator for access.”

    It looks like the Facebook connection is blocked due to permission.

    Here are a few steps you can take to fix this:

    • Ensure that you are both the admin and owner of the Facebook assets
    • Confirm you have 2FA enabled for the Facebook account you are using
    • Go to https://<your-site>/wp-admin/options.php and search for wc_facebook_external_business_id
    • Update field to include only supported characters and save (best practice: store-name-dfsdc3lck9k6q ← 13-digit random string
    • Go back to WooCommerce > Facebook and click “Get Started” again

    Let us know how that goes!

Viewing 1 replies (of 1 total)
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