no receive email

  • Resolved :cantaloop

    (@cyrilruiz)


    3 years, 12 months ago

    hello

    I am not receiving emails sent by forminator. However, I have correctly entered my address in settings.
    Thank you
    Je ne re?ois pas les emails envoyés par forminator. J’ai pourtant bien renseigné mon adresse dans réglages.
    Merci

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Predrag – WPMU DEV Support

    (@wpmudev-support1)

    Hi @cyrilruiz,

    Can you tell me if you’re other emails, like password reset or new user registration emails are working or they are not being sent as well?

    Can you try using SMTP to send your emails and see if it works after that?
    You can set SMTP by using a plugin like Branda and its Branda > Emails > SMTP module.

    Let us know if that did the trick.

    Cheers,
    Predrag

    Plugin Support Predrag – WPMU DEV Support

    (@wpmudev-support1)

    Thank you for using Forminator. We are going to close this ticket for now because we have not heard from you in a while. If you still need support we can reopen the thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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