No refund payed?

  • Resolved redair

    (@redair)


    3 years, 6 months ago

    Hi.

    Only once, at 5:th this month, my client did a refund. All went good as at stated on the right sidebar i WC. But, no actual payout was done to the customer. What to do?

    • This topic was modified 3 years, 6 months ago by redair.

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  • Plugin Author bjorntech

    (@bjorntech)

    Hello,

    When doing the refund it is possible to select to refund via Swish or just refund the order.

    Can you please send a screenshot of the order details and I can help you to verify on what method was used for the refund.

    Send it to [email protected]

    /tobbe

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