No refund within 14 days period

  • Resolved chrisriba

    (@chrisriba)


    1 year, 1 month ago

    I asked for a refund (order ?#485787) within the 14 days period and since have no news from you despite the two tickets I sent to the support…

    Please consider my messages and proceed to refund

    Best regards

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Saiful Islam

    (@saifislam01)

    Hi @chrisriba,

    We sincerely apologize for the inconvenience you’ve experienced and the delay in our response. Your satisfaction is our top priority, and I appreciate your patience.

    To address your concerns, our support team is actively working to resolve the issues you’ve raised.

    Please note that this forum does not allow us to discuss any paid services here. We need to follow the forum guidelines in this matter.

    Commercial products are not supported in these forums.

    I hope you understand. To get immediate assistance, kindly contact through the website.

    Thank you for bringing this to our attention, and we appreciate your understanding.

    Best regards,

    Thread Starter chrisriba

    (@chrisriba)

    rhanks for tour answer. I wrote here because I had no answer to my 3 last messages on your internal support. And at this time, I have no answer either

    Plugin Support Saiful Islam

    (@saifislam01)

    You’re welcome. Our team has informed me that your issue has been resolved by our internal support team.

    Thanks, and have a great day.

    Thread Starter chrisriba

    (@chrisriba)

    Indeed, the problem is solved. Thank you

    Plugin Support Saiful Islam

    (@saifislam01)

    I’m delighted to hear that the issue has been resolved to your satisfaction.

Viewing 5 replies - 1 through 5 (of 5 total)
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