No reply from support

  • I finally got the answers I needed. Thus I am happy to give that application a 5 stars rating.

    What your app allows to do is just great. Thanks for your work.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Postmatic

    (@vernal)

    Hi JacTev,

    Jason from Postmatic here. We have four support tickets in our system to which we have replied to you but have not heard back. They are #2001, 2507, 2497, and 2364.

    The dates we replied were:
    May 6
    June 15
    June 29
    June 29

    I suspect our replies may be in your spam folder. Please search your email for messages from [email protected].

    I was wondering why we hadn’t heard back. Sorry you had trouble!

    Jason

    Plugin Author Postmatic

    (@vernal)

    Ps – here is my reply to your question about subscribing to authors:

    Hi Jacques,

    The Postmatic widget is context-aware. If you place the widget on an author archive page the user will only be subscribing to that specific author. An example would be https://visionafrique.com/ask/?author=90.

    Best,
    Jason

    Thread Starter JacTev

    (@jactev)

    Hello Jason,

    First of all, A BIG THANK YOU (and apology). I’ll check my spam folder.

    Second I’ll modify the number of stars on my review.

    Thumbs up for your application and team work.

    Plugin Author Postmatic

    (@vernal)

    Hi Jacques,

    I wish you could modify your review but, alas, they are forever ??

    The best scenario seems to be to leave a new review if you see fit.

    Jason

    Plugin Author Postmatic

    (@vernal)

    Ah, it looks like you can edit if a review is fresh enough. Thanks for updating that and we hope all is well.

    Jason

Viewing 5 replies - 1 through 5 (of 5 total)
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