• Resolved inula

    (@janetb)


    Hi,

    Use this plugin for a few years now. Don’t exactly know since when, but users don’t receive e-mail to reset password anymore.
    Deactivated all other plugins, but still no mail…

    What can I do?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author aviplugins.com

    (@avimegladon)

    Have you checked the spam folder?

    Can you confirm that other emails are going fine from the site?

    Thread Starter inula

    (@janetb)

    Thanks for answering my message.
    The cause of the problem was that there was no from-emailaddress in the settings (anymore).
    After correcting that, mails are send again.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘No reset password mail’ is closed to new replies.