No response from support for paid version

  • Resolved pavannainani

    (@pavannainani)


    4 years, 8 months ago

    I am currently having some issues with 404 pages when using url slugs translated with translatepress on my website?www.jiva.ma

    I am using:

    Flatsome ThemeRank Math (I have the following settings)WoocommerceRemove prefix: YES
    like /shop/*, /product/* from product URL chosen at
    WordPress Dashboard > Settings > Permalinks > Product permalinks Example: default: /product/accessories/action-figures/acme/ – becomes: /accessories/action-figures/acme/Remove category base: YES
    Remove prefix from category URL.
    default: /product-category/accessories/action-figures/ – changed: /accessories/action-figures/Translatepress:GeneralForce language in custom links: YESUse a subdirectory for the default language: NO

    The details of the issues I currently have on the website:

    I am currently getting the 404 on my translated url slugs for the category and sub-category pages.I am currently getting the 404 on my translated url slugs for the product pages.when I examined the sitemap I see the following url in place of ALL the translated url slugs:https://jiva.ma/en/blog/

    Other details that may help you in helping me fix these issues:

    My host: bluehostdefault language: frenchsecond language: english

    The page I need help with: [log in to see the link]

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  • Hello Pavan,

    We have been analyzing the problems for a few hours, we are going to write to you on the payable forum as on this one we are not allowed to discuss payable versions (which cost money)as stated in:

    Forum Guidelines

    Thanks for your understanding.

    Kind regards,

    Hello I has well have been having trouble getting in contact with support here or through the support ticket on the website

Viewing 2 replies - 1 through 2 (of 2 total)
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