No response, No support. WHY?

  • Hello,

    My lifetime API was cancelled. Why are you reply to my tickets? I need to get what I have paid for. Please reply to my tickets.

    Douglas

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author NextScripts

    (@nextscripts)

    What is you ticket #?

    Thread Starter douglasmillen

    (@douglasmillen)

    Ticket no 688344.
    Please solve my problem. I can not use the plugin for a month!

    Plugin Author NextScripts

    (@nextscripts)

    Ticket #688344 is answered.

    Thread Starter douglasmillen

    (@douglasmillen)

    Hello,

    Please check the ticket. The solution is NOT Working for my new site.

    Douglas

    Thread Starter douglasmillen

    (@douglasmillen)

    When I click update API then warning popup is “Wrong Key, Contact Support”
    I can not reach https://nextscripts.com/mypage. The site has database connection error.

    My problem still remain unsolved.

    Thread Starter douglasmillen

    (@douglasmillen)

    I am still waiting for your response and help. I am still waiting to use What I am paid for. I am waiting to you for a month.
    I can see a weird message on nextscripts.com/mypage

    “You don’t have an active API subscription. Your API might be outdated, since you are not getting the latest updates.Please upgrade your API subscription to get the latest features and networks.”

    I have paid for LIFE TIME API !

    What am I waiting for????

    Plugin Author NextScripts

    (@nextscripts)

    You are not waiting for anything. Your sites are fine. Just click [Check for API Update] and wait for the page to refresh. You will get your lifetime API after that.

    This message is exactly the the message you should see when you don’t have an active subscription, but still have “Lifetime API” promo.

    • This reply was modified 7 years, 10 months ago by NextScripts.
Viewing 7 replies - 1 through 7 (of 7 total)
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