No Results Found

  • Resolved vcrash

    (@vcrash)


    6 months, 1 week ago

    Hi, all pages return “No Results Found”. Only after deactivating “All-in-One Video Gallery” things go back to normal.

    Using Divi Theme

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor wpvideogallery

    (@wpvideogallery)

    Strange. Probably a misconfiguration issue.

    Our last version introduced a new setting that is related to permalink rules. I’m afraid the setting is not updated on your website for some reason.

    Kindly follow the solution below.

    1. Activate the plugin again.
    2. Go to the “Video Gallery => Settings => Advanced (tab)” from your WordPress admin dashboard.
    3. Find the option named “Auto Flush Rewrite Rules” and simply enable that.
    4. Save the changes and check again.

    Hope this solved your issue!

    If still the issue remains, kindly submit a ticket here https://plugins360.com/support/

    Plugin Contributor wpvideogallery

    (@wpvideogallery)

    Thanks. We received your support ticket and that helped us to find the reason for the issue and apply a fix ??

    Reason for the issue:

    I see that you have made the “Permalink Slugs” settings field empty under the “Video Gallery => Settings => SEO (tab) => Custom Permalink Slugs (submenu)” from your WordPress Admin Dashboard.

    Technically, this field should NOT be empty and should have a value.? So, I added a slug value there and that solved the issue. Note, you can change this slug value to whatever you like but it should not be empty.

    The slug value added in the above settings is used in our plugin’s single video page URLs.

    Hope this helped you!

    Please feel free to contact us for further questions.

Viewing 2 replies - 1 through 2 (of 2 total)
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