No reviews imported

@thor_a There’s a small chance of a JavaScript error. What’s your browser? This way I may be able to match your situation and replicate the error myself. Thanks for the text you’ve been using.

The HTML Import is completely outside of the Place API process. It uses JavaScript to process the HTML and extract the relevant details. This part seems to be ok from what you’ve said.

Generally, I’m trying to keep the integrity of the reviews, so no editing of review text or CSV import is planned. Unfortunately, I cannot easily verify the Place ID using the HTML Import, but it directs users to the current reviews in the link. They’ll always be a way to manipulate the data with enough effort or expertise, but that majority of people won’t try.

@designextreme nothing, i’ve updated your plugin this morning, cleared all cache but it’s not import review.

I’ve tried also :
1- uncheck all reviews with emoji before import.
2 – Tried to import only one or two reviews.

Same problem.

@hacaro Thanks for the update. This is sounding like a different issue to the encoding. What browser/OS are you using?

In Windows 10, I’ve tried both Chrome and Firebox without any issues for each collation and place. It keeps working…

@hacaro @gonab @thor_a I think I spotted the issue here – you must enter a date for each of the reviews imported – without this, it is marked as an invalid entry and skipped in the process. Non-English relative date text is not properly recognised.
I will make changes to the import process in one or all of the following ways:

• Styling to highlight empty date fields
• Import report of reviews skipped due to empty date field
• And… some better non-English handling of relative date text (I may need some help with this one)

Thank you

GREAT! This was it…! ??
Thanks for tracking it down!

I just overlooked the possibility to insert the date.

Just a note in respect to the exact date: every time one gets an review one is notified by Google Business. So the date can be (easily) determined!

• This reply was modified 4 years, 6 months ago by thor_a.
• This reply was modified 4 years, 6 months ago by thor_a.
• This reply was modified 4 years, 6 months ago by thor_a.
• This reply was modified 4 years, 6 months ago by thor_a.

Please, could you check the import in respect to “only import original” pulldown menu? I’d like to import only the original (e. g. just an English review and not the translation to German). But the pulldown menu has no effect, i. e. the German translation is beeing imported.

BTW Would it be possible to show reviews in a random order? I only have place on my website for e. g. 6-7 reviews, but we would like some more to display. Of course I have a link for showing all reviews, but changing the displayed reviews randomly would be very nice. (Or better: a pagination…?)

Cheers, Thorsten

• This reply was modified 4 years, 6 months ago by thor_a.

@thor_a I am glad that you’ve got it to work. I am writing some new code now to handle the lack of dates with visual styling to make it nice and clear, also some improved reporting in the resulting notice.

Once I have a few more translations added to the plugin, the import process will be able to pre-select estimated dates for these languages.

I will have a look at the only import original issue as well. If you have an English review and it’s being translated to German – this is nor correct. You can delete the imported reviews and try again – perhaps in the next version of the plugin?

For the random ordering, just select “Shuffle” in the sorting option or check the shortcode parameters for the same. I will introduce a cached shuffle in a future version – so it will keep the same ordering over a short period of time.

@thor_a Please can you send me a text file of your Outer/Inner HTML from the reviews? I can use this to test the German version properly to figure out the lack of “original” reviews. I am seeing the English version here.

You can email me directly: wordpress dash plugins at designextreme dot com to avoid posting this here.

Thanks!

Just a little update, @thor_a sent through the HTML for the German text with translations from other languages. I’ve noticed that Google have switched the order of the original/translation at some point and this caused the original/translation selection to fail in some instances.

In the next version I’ll have additional checks in place for the switch and better handling of non-English characters.

If you can hold off with the import for now (or reimport later) this is advised.

??!

@thor_a @hacaro @gonab I’ve released the new version. It now has support for languages – this can help with alternative languages if needed – by selecting the language as a shortcode parameter. The dates, although not automatically populated, are clearly shown as invalid prior to attempting an import. Once the plugin is better localised, this part will be automated. I’ve also added some checks for original/translated text ordering so it should perform much better here.

With regards to formally having the original review text and the translated/local review text – I need to give this a little more consideration as it will have consequences in the plugin’s usability, the interface and more. Also, if some people are displaying original and translation review text side-by-side, altering this could affect their websites.

If you spot anything that’s odd or have suggestions, please get in touch! ??

What is the method to display original and translation review text side-by-side? I don’t know how to manage this. (I won’t do this, just curious).

At the moment both review parts (original and translated) are not separated very well. It looks as:
this is the end of the original review.(Translated by Google)This is the translated part.

Please note the missing spaces before and after the parantheses ‘Translated by Google’. I think that this is hard to read for a user and typographically not nice.
Example: https://i.imgur.com/UMAuqIo.png

Couldn’t you just offer a variable to be able to separate both text parts in several ways? E. g. newline, same line, or with another string than “translated by Google”.

• This reply was modified 4 years, 6 months ago by thor_a.
• This reply was modified 4 years, 6 months ago by thor_a.

@designextreme thank you very much !

I’ve select date and now the import works fine.

@thor_a Good idea about the splitting of the reviews – there are quite a few implications, the storing of the data, as well as the display side of things such as a toggle between the primary and one or more other languages, toggle within the review text, etc.

Perhaps I should focus on the original language and then have shortcode and display options after this… It’s still quite a big task and more than just removing the <br> tags and once I open this box, it’s going to have plenty of implications. I’ll give it some thought and see what I can do…