no reviews showing , please help

  • Resolved alexroro

    (@alexroro)


    4 years, 10 months ago

    Hi guys , I have a problem with my reviews not showing ! , not sure what is the problem – if I type a review myself it will show but not the old onces – I’ve updated the plugin , but not sure if that was the problem ! – or I did something wrong but in the menu >> SITE REVIEWS – my reviews have no stars no more ! – only if I click on them I see on the right side the stars -I post some images to show u what’s going on !
    I use the code [site_reviews display="20"] ,

    img 1
    img 2
    img 3
    ‘
    any ideas I will much appreciate / thank you !

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Gemini Labs

    (@geminilabs)

    @alexroro

    For some reason, it looks like the plugin did not run the migration routine when you upgraded from version 3 to version 4.

    Version 4 introduced protected values (the meta keys are prefixed with an underscore), to prevent the review meta keys from showing up in the Custom Fields meta box on other pages. The upgrade should have migrated all of your review values, but it looks like for some reason it did not run.

    To fix this:

    1. Deactivate Site Reviews
    2. Install the WP Rollback plugin.
    3. Rollback Site Reviews to version 3.5.4
    4. Activate Site Reviews
    5. Manually update Site Reviews to the latest version.

    This should force Site Reviews to run the migration and hopefully fix the problem.

    The next version of Site Reviews will allow you to manually run previous plugin migrations as needed.

    Thread Starter alexroro

    (@alexroro)

    Hey thank you so much for your fast response I will try that ! – and let you know if it works ,

    Thread Starter alexroro

    (@alexroro)

    Hey thank you so much , worked just fine , also I had a internal theme problem ! but it’s all good now !

    Thank you again , and I wish a great day and healthy life ! :))
    Kind regards Alex

Viewing 3 replies - 1 through 3 (of 3 total)
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