Matrix Theme no scrolling in Android Chrome Mobile

  • Resolved Jorge

    (@jorvel)


    8 years, 7 months ago

    Hello:

    Scrolling dont work when watching Matrix theme on Chrome Mobile (Android).

    I′d read and try all of tips on other post in this blog that describes the same problem, but nothing.

    Matrix version is, 2.2 (Free) with CHILD.
    I think this is the latest version.

    My site URL: https://www.sumamente.cl/prosol
    Movil device: Samsung GT-I8260L

    But the problem isn’t with the device or Android OS, i test in other devices and i can see the problem is when i use Android + Chrome.

    In fact when i use Android + othrer web browser, its works fine.

    Please, can somebody help with this?
    Thanks

Viewing 10 replies - 1 through 10 (of 10 total)
  • Theme Author WebHunt Infotech

    (@webhuntinfotech)

    HI,

    Please check your website on “Troy Responsive Tester”.

    Here its running well on possible devices.

    Here is a LINK.

    You can check and let me know with screen-shot.

    Thank You

    Thread Starter Jorge

    (@jorvel)

    Hello:

    I tested my site in “Troy Responsive Tester”, and it’s works well, but when I test it on REAL devices using Android + Chrome, scroll does not work.

    Thanks for your help.
    I really like your theme.

    Theme Author WebHunt Infotech

    (@webhuntinfotech)

    Hi,

    Most Welcome.

    Thank You

    Thread Starter Jorge

    (@jorvel)

    ?Any solution?
    Please…
    When I test it on REAL devices using Android + Chrome, scroll does not work.

    Theme Author WebHunt Infotech

    (@webhuntinfotech)

    Hi,

    Sorry for inconvenience.

    Don’t worry we found a solution.

    Go to Dashboard Admin Panel >> Appearance Menu >> Customize >> Matrix Options >> General Options >> Custom CSS Editor.

    Now put below CSS rules into “Custom CSS Editor”:

    body{
    overflow-x: hidden !important;
}

    Save the changes.

    We will fixed it in our next update

    Thank You

    Thread Starter Jorge

    (@jorvel)

    Mmmm…
    It does not work
    Did you tested on Android + Chrome ???
    I really appreciate your help, but the problem is not yet solved.
    Thanks and please help ??

    Theme Author WebHunt Infotech

    (@webhuntinfotech)

    Hi,

    We have updated the theme package.

    It will live very soon.

    We have fixed above issue in updated package.

    Thank You

    Theme Author WebHunt Infotech

    (@webhuntinfotech)

    @jorvel,

    Matrix theme has been live.

    You can update it.

    Thank You

    Thread Starter Jorge

    (@jorvel)

    Hi;
    Thanks for your help.
    Now with the actualized version the scroll on CHROME + ANDROID it′s works.
    Great support and also great theme.

    Theme Author WebHunt Infotech

    (@webhuntinfotech)

    Most Welcome

    Thank You

Viewing 10 replies - 1 through 10 (of 10 total)
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