No SEPA/SOFORT etc. Payment options available in STRIPE integration

  • Resolved Manera

    (@manera)


    7 years, 2 months ago

    Hi again,

    I sent you a ticket yesterday but unfortunately did not receive any message, that the ticket was opened. I didn’t receive any answer yet (which is ok, given that my request was only made yesterday).

    As I wrote already: The plugin is unfortunately useless for us, because it does not support any European payment options as SEPA, giropay, SOFORT and such. As your product description states that it supports STRIPE, we unfortunately assumed it would offer us these options via STRIPE, which it doesn’t.

    As your refund policy says, that we have to request the refund within 15 calendar days, we would like you to know that therefore we are kindly asking for a refund within this limit.

    Still waiting for an answer though.

    Hope to hear from you soon.

    Regards,
    Christian

    P.S: Would be great if your ticket system would send out a notice that the ticket was received. Then I wouldn’t have opened this support request here on WP.org

Viewing 1 replies (of 1 total)
  • Plugin Author Georgian Cocora

    (@raster02)

    Hello @manera,

    Thank you for your message.

    We have received both of them, I just replied to you 10 minutes ago.

    Let’s continue our discussion there.

    Regards.

Viewing 1 replies (of 1 total)
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