No Shipping Method

  • Resolved divinegemz77

    (@divinegemz77)


    4 years, 6 months ago

    Hi,

    I’m going through the set up and testing of the plugin, however I can’t seem to get an address to create a shipping quote.

    I have the API and Sendle ID installed and validated, with no errors. I have weights and dimensions entered for all products. To clarify, the Shipping field is filled in on single products. On products that have cariations, the weight and dimensions can vary from the shipping fields to the individual fields on each variation.

    I receive this error at the checkout: There are no shipping options available. Please ensure that your address has been entered correctly, or contact us if you need any help.

    I am unable to generate an error log since I can’t get passed this section. I have tried to actually buy a product, inputting a credit card but due to the shipping error, I can’t get any further.

    Update: After a server refresh I am not getting the following error: Customer matched zone “Locations not covered by your other zones”.

    Any help would be great. Thank you.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi, how did you resolved it? I am having the same issue.

    Thanks

    Thread Starter divinegemz77

    (@divinegemz77)

    Hi sorry, just saw this. Originally it was a weight and dimensions issue on a particular product. Once that was resolved, everything started to work properly.

    Things for you to try if you haven’t already resolved this:

    – set up shipping zones, even if its just for your country. Then add the methods inside of that zone.
    – make sure you have weights assigned for all products if your courier requires them
    – make sure your hosting allows for api’s
    – make sure you have the rest api operating

    Hope that helps.

Viewing 2 replies - 1 through 2 (of 2 total)
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