No shipping method

  • Resolved lescolores2

    (@lescolores2)


    1 month ago

    Hello, yesterday my store was working and this morning people are unable to buy. They put their address and it says No shipping method available. Make sure the address you entered is correct or contact us if you need help.However I checked and each product has a dimension, a weight and a shipping method. I don’t understand why. My delivery methods and classes are correct though

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Ruhul Amin

    (@ruhulamin)

    Try deactivating all plugins except WooCommerce and check if that fix the problem, then activate them one by one. Make sure to keep a backup before doing this.

    seank123

    (@seank123)

    We would need more information to be able to help :

    How have you set up the shipping methods?
    Are you using a shipping plugin?

    Can you add screenshots of your shipping settings? WooCommerce -> Settings -> Shipping – how are the Zones set up?

    Thread Starter lescolores2

    (@lescolores2)

    @seank123

    I have set up my shipping method about 3 years ago, I touched it up about a year ago, but I made a sale a week ago, I don’t think that’s the problem

    I have one plugin for shipping : Custom Shipping Methods for WooCommerce

    And my 5 screenshots :

    seank123

    (@seank123)

    Can’t see any screenshots

Viewing 4 replies - 1 through 4 (of 4 total)
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