“No shipping Method available for your area”

  • Resolved dancappdesign

    (@dancappdesign)


    4 months ago

    Hi. I’m having big problems getting this product to work. The plugin is enabled, it is in debug mode, the products have weight and dimensions assigned, the API is setup and ‘approved’, the ‘mode’ is set to ‘USPS API 3.0’ and has the client ID, Client Secret and Origin Postcode added. I don’t know what else to do.

    Password: accentu8

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author ELEXtensions

    (@elextensions)

    Hello @dancappdesign,

    Thanks for reaching out to us. Can you check the below-mentioned points in the plugin settings?

    1: If you are using the correct Origin Zipcode. (It should be a 5-digit ZIP Code).
    2: If your destination address is correct. (With 5 digit ZIP Code).
    3: If you have enabled the services under Rates and Services Settings.

    If you still face the issue, please share the Debug log so that we can provide you with more accurate information.

    Looking forward to hearing from you.

    Thread Starter dancappdesign

    (@dancappdesign)

    Thank you. I’ve checked those 3 things. The strange thing is that Debug mode has been switched on the whole time but I don’t see error messages on the page. If I did, I would share what I see.

    Plugin Author ELEXtensions

    (@elextensions)

    Hello @dancappdesign,

    Could you please share the “ship from” address you are using so we can try to recreate the issue on our test site? Additionally, we are unable to access your site.

    Thread Starter dancappdesign

    (@dancappdesign)

    This password should work now: accentu8

    The ‘@’Store Address’ under WooCommerce > Settings > General is:

    *Street redacted*
    CARTERSVILLE
    Georgia
    30121

    Plugin Author ELEXtensions

    (@elextensions)

    Hello @dancappdesign ,

    Upon reviewing your site, we noticed multiple console errors from various sources. These errors might be preventing the request from being sent. Could you please connect with us through the commercial support link so that we can look into this?

    https://snipboard.io/AEIQ1m.jpg

    Thread Starter dancappdesign

    (@dancappdesign)

    Thanks. I left a support request through your website earlier today. Please let me know if you haven’t received it.

Viewing 6 replies - 1 through 6 (of 6 total)
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