• Resolved ayush909

    (@ayush909)


    Everything was working fine before, but yesterday cart page and checkout page is not calculating shipping charges. I have enabled debug mode too and debug is saying that “customer is matched to zone1”, so this means things are working fine on backend.
    I have made 4 shipping zones and each having fexible shipping charges enabled.

    Yesterday I downloaded only one plugin “Booster for woocommerce” to make my order numbers sequential. I have tried deactivating it but it didn’t solved my problem.

    PS: I am using oceanwp theme, woocommerce and fexible shipping plugin to set charges based on total amount range.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Yuki K a11n.

    (@yukikatayama)

    Automattic Happiness Engineer

    Hi @ayush909,

    If you have a cache plugin, could you please flush cache?

    Were there any updates made before shipping went missing?

    Have you had a chance to reach out to the Flexible Shipping plugin’s team?

    Lastly, could you provide screenshots of your shipping setup and a link to a product?

    Thanks

    Plugin Support Yuki K a11n.

    (@yukikatayama)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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